Britrix24 : Free CRM, Talent Management and Project Management tool


Today I would like to present a very popular CMR (Customer Management Relationship) software.
Bitrix24 is the leading free online CRM software worldwide including many different solutions all in one software.
Bitrix24 offers a united work space which handles the many aspects of daily operations and tasks of a company including CRM, files sharing, time management, calendars, and more
The free plan also comes with email marketing and telephony and advanced versions have additionally sales and marketing automation, campaign management, etc…

Here are some of this SW fonctions available in the tool (all not available in the free version):

  • Social Network and Chat/Message
  • Email management
  • Cooperative Writing
  • Blogs and Discussion Boards
  • Document Management
  • Group Calendars
  • Task and Project Management (Gantt Chart)
  • Version Control
  • Data Management
  • Reports and Sales Funnels
  • Quotes and dashboards
  • Invoices
  • Mobile CRM
  • Business process… etc

It’s a secure intranet solution for small and medium-sized businesses designed for effective collaboration inside the company.
Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized space.
Wikis, blogs and forums ensure social-enabled knowledge bases for improved teamwork.

Britix24 introduction

Highly secure, intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process and knowledge management.
Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository.
Wikis, blogs and forums ensure social-enabled knowledge bases for improved teamwork.

In this tool, specially appreciated is the tool for project and task management which solve several problems that all company have.

Introduction to Bitrix 24 Task and Project Management

Pros: 

This is a exceptional tool for small and mid-size companies on the rise and growing. Bitrix24 has a high number of advanced services available and offers a fantastic feature set for up to 12 users for FREE.
I’ts biggest advantage that I have used is an all-in-one solution and for a small business that needs a comprehensive space to communicate and collaborate, get things done and answer emails/ make phone calls, my understanding is that there is nothing better in the market. Paid plans are also very reasonable considering what you get. Mobile app is very useful too.

Cons: 

Interface a bit complex and not easy to use (specially if you have used other systems as ASANA) so training and learning period is important to understand all features and system possibilities, Cloud server is slow, updates could stop your company work and web is not very responsive so workers could suffer. Customer service accordingly to net evaluations, personally I didn’t have any problem but this could be one of the biggest problems of this SW.
The user interface is out of date, with an old design that send you back to 5 years ago. Task management module is confusing when you have to set repetitive tasks up. Reporting could be improved in general but specially regarding  sales forecasts.

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Inigo MayoralAuthor posts

Founder of Insbuildrive.com

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